Service Notices


Status message

New Feature: Guest Login function added to facilitate site exploration without registering. Try it out!
2016-11-30 07:00 to 12:00

The PostgreSQL database server that powers ThaleMine is undergoing a system upgrade today, which will make it unavailable for the next few of hours. This upgrade does not affect JBrowse.

We are sorry for any inconvenience caused. Please check back soon. Times above are EST. Thank you!

2016-04-05 09:00 to 18:00

The Araport portal and related services will undergo an infrastructure upgrade and maintenance on April 5, 2016. For the duration of this maintenance, the following services will be disrupted:

  • User logins on Araport Portal (
  • User logins on ThaleMine (
  • ThaleMine data served via remote web-services (BAR, Phytozome and ATTED data).
  • JBrowse data served via remote web-services (EPIC-CoGe, Phytozome VISTA, Chromatin States).
  • Araport Science Apps and Web Services.

For Araport developers, the infrastructure upgrade (of the Araport API Manager) will affect the following aspects:

Please check back to this notice for updates. We thank you for your patience while we work through this infrastructure maintenance. Thank you!

2015-12-17 23:00

2nd Update (18:30pm EST, Dec 20th, 2015)

  • Issues resolved: Updated SSL browser certificates have been installed. All services should now be accessible as before. If your web browser continues to throw an error when accessing Araport services, please clear your browser cache and try again.

Thank you for your continued patience!

Update (12:30pm EST, Dec 20th, 2015)

Araport server transition to TACC is now complete.

  • Services restored: ThaleMine, JBrowse, WebApollo applications, and the search box
  • Issues, yet to be resolved: "Secure Connection Failed: Certificate Revoked" error thrown by the web browser
  • Reason for Error: Araport and ThaleMine run on different hosts and each creates a secure connection, and these connections reference the secure certificate. The Araport situation is unchanged but so far we have not managed to reconfigure the certificate to work on ThaleMine's new host. It is your browser warning you “certificate revoked”. Most browsers give you an option to proceed. If yours does not, you could try another browser. Thereafter, the browser will cross out “https” in the URL to indicate the data is being transmitted over an insecure, unencrypted connection. Despite this warning, it should not expose you to any risk.
  • Questions? Send an email to

Thank you for your patience!

Original Posting (Dec 17th, 2015)

Araport users: Expect a partial outage on Dec 18 2015.

  • Going offline: ThaleMine, JBrowse, WebApollo, the search box.
  • Remaining online: Science Apps, Web Services, Contact us.
  • Reason for outage: We will relocate to new servers to prepare for continued growth.
  • Not to worry: Users’ saved queries and lists will remain in place.
  • Restoration of service: A green message on the home page will sound the all clear.
  • Questions? Send email to

We are sorry for any inconvenience caused. Please check back soon. Thank you!

2015-06-26 11:00 to 12:30

Updated 2015-06-26 13:00 EST

All services have been restored.

Original Posting

The Araport portal is currently experiencing a partial service outage. This affects the ThaleMine and GBrowse applications, as well as the site-wide search (powered by ThaleMine).

We thank you for your patience while we work to resolve this issue!
Please check back again for updates.

2015-06-25 10:00

The Araport web site underwent a service outage for planned maintenance. The outage lasted about one hour. Most Araport URLs were unavailable during the outage.

Araport was taken down in order to replace the home page and the web services (API Explorer) page. ThaleMine underwent a simultaneous hardware upgrade. ThaleMine remained unavailable for a longer period. The Araport search bar was unresponsive during the upgrade.

All of the Araport staff is very interested to receive your feedback about the revised web site. Thank you for your patience during the outage.

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